Tenancy Management

We provide end-to-end tenancy management, supporting tenants throughout their tenancy and helping maintain positive landlord-tenant relationships.

Our services include:

• tenancy sign-up and onboarding

• ensuring tenants understand their agreement

• rent obligations, and property standards

We offer a service of rent collection and monitoring accounts, taking early action where issues arise. We also handle tenancy issues, including anti-social behaviour, and provide appropriate support or referrals when required.

We take a tenant-focused approach, promoting clear communication, engagement, and fair access to housing, while working closely with landlords and local partners to ensure smooth tenancy management.

Guaranteed Rental Income Scheme

Our guaranteed rental income scheme offers landlords secure, reliable rental payments aligned with Local Housing Allowance (LHA) rates.

We manage or lease your property for an agreed term and guarantee consistent rental income, regardless of occupancy. Acting as the main point of contact, we reduce day-to-day management responsibilities and provide landlords with peace of mind.

Key benefits include:

• Guaranteed monthly rent

• Reduced void periods

• No tenant-finding costs

• Lower management burden

• Long-term income stability

Property Standards and Compliance

All properties must meet legal and safety requirements, including a valid EPC, gas and electrical safety certification, and general suitability for long-term letting.

We work with landlords to ensure properties remain compliant throughout the agreement.

Supporting Sustainable Tenancies

Our approach focuses on responsible property management, clear communication, and early intervention to address any tenancy or property issues.