Property Management

We provide a full-service property and tenancy management solution designed to protect your asset, support your tenants, and ensure ongoing compliance. Our approach is professional, transparent, and landlord-focused, giving you peace of mind while maximising the performance of your property.

Our service covers the full lifecycle of a tenancy, from sourcing reliable tenants through to ongoing management, maintenance, rent collection, and re-letting where required.

Tenant Sourcing & Onboarding

We handle the complete tenant sourcing and onboarding process, ensuring properties are marketed effectively and occupied by suitable, legally compliant tenants. This includes advertising through trusted channels, tenant referencing, right-to-rent checks, and the preparation of tenancy agreements in line with current legislation.

Our goal is to secure long-term, reliable tenancies while protecting landlord interests from the outset.

Health & Safety Compliance

We ensure all managed properties meet their legal health and safety obligations. This includes oversight of gas and electrical safety requirements, energy performance certification, fire safety considerations, and other statutory responsibilities relevant to residential lettings.

Compliance is managed proactively to reduce risk, maintain standards, and avoid unnecessary disruption for landlords and tenants.

Property Inspections & Reporting

Regular inspections are carried out to monitor the condition of the property, identify maintenance issues early, and ensure tenancy conditions are being upheld. Inspections focus on the overall state of the property, health and safety considerations, and signs of wear or deterioration.

Following each inspection, a professional report is produced and securely stored, providing a clear record of the property’s condition and any recommended actions. This helps protect the asset, supports planned maintenance, and provides reassurance to landlords.

Repairs & Maintenance Management

We coordinate routine, urgent, and emergency repairs to ensure properties remain safe, habitable, and compliant. Our repairs service is included within the management fee and is delivered on a transparent, no-markup basis.

We work with a network of trusted contractors and can also liaise with landlord-preferred providers where requested. All repairs are managed efficiently from reporting through to completion, with clear communication throughout. Landlords pay only the contractor’s invoice — we do not add commissions, referral fees, or hidden charges.

Rent Collection & Financial Management

Our rent collection service is designed to be fair, transparent, and performance-based. Rent is collected in line with the tenancy agreement and transferred promptly to the landlord once received.

We only charge our management fee after rent has been successfully collected. If rent is not received, no management fee is charged for that period. This aligns our success directly with yours and ensures a straightforward, ethical approach to income management.

Tenants are supported with secure online payment options, helping to improve payment reliability and reduce administration.

Arrears Monitoring & Support

We actively monitor rent accounts and take early action where payments fall behind. This includes prompt tenant contact, practical support where appropriate, and proportionate intervention to prevent escalation.

Our approach protects landlord income while supporting sustainable tenancies wherever possible.

Anti-Social Behaviour & Safeguarding

We take anti-social behaviour and safeguarding responsibilities seriously and manage concerns in line with legal and professional standards. Issues are addressed promptly, proportionately, and in coordination with relevant agencies where required.

Our focus is on maintaining safe, well-managed homes while supporting landlords, tenants, and the wider community.

Void Management & Re-Letting

Vacant properties can impact income and condition, which is why we offer a comprehensive void management service. We oversee inspections, compliance checks, repairs, and preparation works to ensure properties are ready for re-letting as quickly and efficiently as possible.

Where required, we also manage marketing and tenant sourcing to minimise void periods and maintain rental performance. All works and timelines are clearly communicated, with full transparency on costs and progress.

Pricing

We offer clear, value-driven pricing to suit different landlord needs — from tenant sourcing only to fully managed property services. Our pricing structure is transparent, fair, and aligned with performance, ensuring you only pay for results.

Property Management Services

We offer transparent and value-focused pricing to meet the needs of landlords and investors of all sizes. Choose the plan that best suits your level of involvement and service expectations — from tenant sourcing only to fully managed support with priority care.

Let Only Service

Ideal for landlords who want to find quality tenants while managing the property themselves.

What’s included:

• Full property marketing across major UK portals

• Professionally written property description

• Accompanied tenant viewings and feedback

• Offer negotiation and tenancy agreement preparation

• Tenant referencing, credit and Right to Rent checks

• Tenant referencing, credit and Right to Rent checks

• Collection of first month’s rent and holding deposit

• Key handover to your new tenants

• Compliance and legislation guidance
  

We handle the letting process from listing to tenancy commencement — you maintain day-to-day management.

Full Service

Perfect for landlords who want a hands-off, fully supported letting experience.

This plan includes everything in the Let Only Service, plus:

• Tenant management throughout the tenancy

• Rent collection with arrears chasing

• Safety and compliance legislation management

• Regular property inspections and condition checks

• Utility and council tax notifications at check-in/out

• Coordination of repairs and maintenance (day-to-day and emergency)

• Handling tenant communications and disputes

• Accounts and statements for your records

With this plan you get peace of mind knowing your property and tenants are professionally cared for at every stage.

Premium Service

Our most comprehensive service for landlords seeking the highest level of protection and support.

All features of Full Property Management, plus added benefits:

• Rental Protection service

• Priority handling of maintenance and tenancy issues

• Regular inspections of the properties by video

• Enhanced compliance and risk monitoring

• Tailored support packages for larger portfolios or specialist properties

• Handling of eviction proceedings

• Arranging and overseeing repairs up to £3,000

• Free void period management

This premium tier is designed for landlords who want maximum assurance, minimal involvement, and added protection through enhanced services and compliance oversight.